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Important News: Hours & Operations Update

Important News: Hours & Operations Update
December 15, 2021

Bright Eyes & Bushy Tails and Emergency Veterinary Service of Iowa City is excited to announce that we are changing the way we do business.

In order to accommodate increased urgent care demand while continuing to provide excellent wellness care and needed surgical services, we will no longer be operating as a 24/7/365 emergency hospital as of January 3, 2022. This change will allow us to follow our commitment to providing the highest quality of care by consolidating our staffing resources where they are needed most. Our new hours will be Monday through Friday, 8 am to 8 pm. 

What does this mean? Urgent care is the delivery of care to treat an illness or injury requiring immediate attention, but not serious enough to require an emergency room visit. An illness or injury that does not appear to be life-threatening, but cannot wait until the next day, can be treated at Bright Eyes and Bushy Tails. Urgent cases do not need an appointment, but we appreciate a phone call to let us know the patient will be coming. Some examples of reasons you may bring your pet to us include vomiting and diarrhea, ear infections, urinary tract infections, limping or back pain, minor wounds or lacerations, eye
squinting or discharge, or euthanasia.

In order to adapt to our new hours and operations, we will no longer offer overnight hospitalization or admit cases with a life-threatening illness such as bloat, hit by a car, or other major trauma. If it is determined that a patient is suffering from an illness or injury that requires major surgery or 24-hour intensive care, the patient will be transferred to a 24-hour facility.

Additionally, we will be closing on December 24 at 5 pm and will remain closed until Monday, December 27 at 8 am. We will be closing on December 31 at 5 pm and will remain closed until January 3, 2022, at 8 am.

Thank you for your patience and understanding. We look forward to providing you and your pets with excellent urgent care and wellness services!

-The Team at Bright Eyes and Bushy Tails